100% Money Back Guarantee

Satisfied customers are what make us the premier custom art site. Our Money Back Guarantee, available within 30 days of receipt of your order, is unique to PaintedForever. We are so confident in the abilities of our artists that we offer this no-questions-asked refund policy on all of our artwork.

Lost Painting Guarantee

If the painting is lost by the shipping agent, we will send you a new artwork at no charge.

Frame Damage

If the frame you ordered arrives damaged, we will reimburse the frame price or replace it promptly.

Artwork Damage

If your painting arrives damaged, please fill out our contact form. We will repair the damage or, if it cannot be fixed, create a new artwork free of charge.

Modifications

If you are not happy after viewing the photo of your painting, you can request modifications free of charge. Should you still not be satisfied after several modifications, we will respect your decision and process a return.

100% Satisfaction Guarantee

If you are not satisfied with your painting upon receipt, you may return it in the original packaging within 30 days for a full refund. Please contact us for the return address.